Independent Insurance Consultancy

Clear evidence. Sound judgment. Decisions you can defend.

We are independent loss adjusters, claims managers, valuers and risk engineers with offices in Zambia and South Africa, serving insurers, reinsurers, brokers and corporates throughout the SADC region. Every report we deliver is built on field evidence and technical rigour.

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2Operating countries

SADCRegional coverage

24/7Emergency response

48 hrPreliminary report

Trusted by

Insurers Reinsurers Brokers Corporates Financial Institutions Government Entities

Why Assesspro

Independence, technical depth, and prompt turnaround.

Insurance decisions stand or fall on the quality of the report behind them. We pair seasoned adjusters with engineers, valuers and forensic specialists so every finding is technically grounded.

Genuinely independent

No insurer or broker holds an equity interest in the firm. Our conclusions follow the evidence — not commercial pressure.

Technical rigour

Engineers, qualified valuers, motor and marine specialists in-house. Reports stand up to underwriter, reinsurer and court scrutiny.

Prompt response

Field instructions accepted 24/7. Most inspections begin within 48 hours and interim reports follow within five working days.

Our Practice

Seven disciplines, one coordinated team.

From the first instruction to final report, you work with a single coordinating adjuster — supported by specialists drawn from across the practice as the matter requires.

01 — LOSS ADJUSTING

Loss Adjusting

Independent investigation and assessment across all classes of insurance — cause, nature, extent and quantum.

02 — MOTOR

Motor Assessing

Private, fleet, heavy commercial, plant and agricultural — from inspection to repair verification and total loss evaluation.

03 — VALUATION

Property Valuation

Commercial, industrial, residential and machinery valuations supporting sound underwriting decisions.

04 — RISK

Risk Management Surveys

Pre-loss exposure analysis — fire, security, business continuity and engineering risk — with practical improvement plans.

05 — JOINT SURVEYS

Joint Surveys

Independent, collaborative surveys involving insurers, brokers, reinsurers, policyholders and third-party representatives.

06 — MARINE

Marine Claims

Cargo, transit, port, container, vessel and freight claims — investigated to preserve evidence and identify recovery.

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Senior loss adjuster reviewing a site report with the client team

About the Practice

Independent. Regional. Technically grounded.

Assesspro Consultants is an independent loss adjusting, claims management, valuation and risk consulting firm with operational offices in Zambia and South Africa. We provide professional, timely and technically sound claims assessment and risk management services to insurers, reinsurers, brokers, corporates, financial institutions and government entities throughout the SADC region.

2Operating countries

SADCRegional coverage

24/7Emergency response

48 hrPreliminary report

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Client Voices

What insurers and brokers say.

The work speaks for itself, but here is what some of our long-standing clients have shared about working with us.

Assesspro's report quality is the benchmark we measure others against. Clear narrative, defensible quantum, and rarely a question we still need to ask.

Tendai Moyo Head of Claims, Regional Insurer

On a complex marine cargo matter, their team preserved evidence within hours of notification. The recovery that followed would not have happened otherwise.

James Okafor Marine Underwriting Manager

Their risk surveys translate easily into board-level decisions. We've cut average property claim frequency materially across the portfolios they reviewed.

Naledi Khumalo Director, Insurance Brokerage