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Recent engagements

Selected work, anonymised — illustrating how we handle each class.

The cases below cover the past 18 months. Client and policyholder identities are anonymised; the technical detail is real and representative of how we approach each matter.

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Property Commercial office tower exterior — subject of a fire loss adjustment
Fire Loss · Property

Mixed-use tower fire — full quantum verification

Quantified material damage and 14-week business interruption loss on a tenanted commercial tower. Disputed cause resolved through forensic engineering analysis.

2025 · Lead adjuster: S. Mberi Discuss
Marine Container vessel docked at port for cargo claim inspection
Cargo Loss · Marine

Reefer container temperature excursion

Investigated 4,200 cartons of pharmaceuticals affected by an inland reefer failure. Preserved data-logger evidence enabled a successful recovery action.

2025 · Lead adjuster: N. Adebayo Discuss
Motor Heavy commercial truck being inspected after a road incident
Fleet · Heavy Commercial

Logistics fleet — 11-vehicle accident reconstruction

Multi-vehicle highway pile-up involving a logistics operator's fleet. Accident reconstruction supported apportionment of liability across three insurers.

2025 · Lead adjuster: K. Dlamini Discuss
Risk Survey Industrial processing plant being surveyed by a risk engineer
Risk Engineering · Industrial

Food-processing plant — fire protection upgrade plan

Surveyed an 18,000 m² processing facility. Identified MPL scenarios and produced a phased fire protection upgrade plan adopted by the board.

2024 · Lead engineer: T. Mokoena Discuss
Valuation Modern industrial warehouse undergoing insurance valuation
Valuation · Industrial

Distribution warehouse — sums-insured review

Reinstatement valuation of a 32,000 m² distribution facility, including racking, refrigeration and contents. Corrected a 22% underinsurance exposure.

2024 · Lead valuer: M. Chidziva Discuss
Superintending Bulk dry cargo discharge under independent supervision
Bulk Cargo · Superintending

Bulk maize discharge — independent superintending

Supervised the discharge of 28,000 MT of maize for a financier-backed trading desk. Independent draft survey and condition verification at quay.

2024 · Lead surveyor: A. Phiri Discuss
Loss Adjusting Damaged interior of a retail outlet after a water ingress event
Retail · Water Damage

Multi-tenant retail — water ingress causation

Forensic causation analysis on water damage across a retail centre. Apportioned cost between insurers based on physical evidence and policy interpretation.

2025 · Lead adjuster: R. Banda Discuss
Motor Agricultural machinery in the field, subject of a total loss evaluation
Agricultural Machinery

Combine harvester — salvage and total loss evaluation

Total loss assessment and salvage marketing for a high-value combine harvester. Realised salvage value 18% above benchmark.

2024 · Lead assessor: J. van Wyk Discuss
Marine Port cargo handling operations being assessed for damage claims
Port Incident · Marine

Port handling incident — break-bulk steel damage

Investigated cargo handling damage to 180 MT of break-bulk steel. Joint survey produced a single recoverable quantum agreed by all parties.

2024 · Lead surveyor: O. Achebe Discuss

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