Independent practitioners, serving the SADC insurance industry.

Assesspro Consultants is an independent firm of loss adjusters, claims managers, valuers and risk engineers with operational offices in Zambia and South Africa. Our independence is structural — and that is the point.

Assesspro adjusters in discussion at a site inspection

Our story

An independent partner to the insurance industry — across the SADC region.

Assesspro Consultants is a leading independent loss adjusting, claims management, valuation and risk consulting firm, with operational offices in Zambia and South Africa. We provide professional, timely and technically sound claims assessment and risk management services to insurers, reinsurers, brokers, corporates, financial institutions, government entities and private clients throughout the Southern African Development Community (SADC) region.

With extensive regional experience and a network of professionals across Southern Africa, we are strategically positioned to respond swiftly and effectively to claims of any size, complexity or magnitude. A coordinating adjuster is named for every instruction — supported by specialists drawn from across our practice (loss adjusting, motor, marine, valuation, engineering and risk surveys) as the matter requires.

We pride ourselves on delivering independent, objective and technically accurate assessments that help insurers make informed claim decisions while ensuring fair outcomes for all stakeholders. The firm is registered as Assesspro Consultants Ltd (No. 2026/LA/09).

Mission & vision

What we work toward, and why.

Our work is technical, but its purpose is human: claimants deserve fair settlements; insurers deserve defensible decisions; and the market as a whole works better when the evidence does the talking.

Our Mission

To deliver independent, technically rigorous insurance reports that give every stakeholder — insurer, broker, reinsurer and policyholder — a defensible basis on which to act.

Our Vision

To be the regional reference point for evidence-led loss adjusting, valuation and risk engineering — known equally for our independence and for the practical clarity of our reports.

Why insurers choose us

Four reasons our clients come back.

We are not the cheapest provider in the market. We are, however, the one most often instructed when the matter is contested, complex, or simply too important to delegate to a templated process.

Structural independence

No insurer, broker or reinsurer holds a stake in the firm. Our work is the work — not a managed channel of someone else's interests.

In-house technical depth

Engineers, qualified valuers, motor specialists and marine surveyors under one roof. No outsourcing of the technical core of our reports.

Coordinating adjuster model

One named adjuster owns your file from instruction to final report. You always know who is responsible for the next deliverable.

Prompt, plain reports

Inspections begin within 48 hours of instruction. Reports are written to be read by underwriters and judges alike — clear, structured, defensible.

2Operating countries

SADCRegional coverage

24/7Emergency response

72 hrFinal report standard